Orders & Shipping 

Delivery overview

We aim to deliver your order as quickly and reliably as possible. Most items are processed and shipped within 1-3 business days from our warehouse in Poland. 

Delivery times vary depending on your location:

• Europe (EU): 3-7 business days
• United Kingdom: 5-10 business days
• United States & Canada: 8-15 business days
• Rest of world: 7-14 business days

All orders are shipped with tracked delivery.

Shipping options

We offer two delivery methods depending on your location:

Standard shipping
Tracked delivery with reliable international carriers.

Express shipping (selected regions)
Faster delivery where available, shown at checkout.

Shipping options and availability are automatically displayed at checkout based on your address.

Order processing

Once your order is placed, we begin processing it immediately.

Most items are processed and prepared within 1-3 business days.

Certain products, such as Wood, Carbon, or Chrome variants, require additional production time of up to 15 business days. This is always clearly stated on the product page before purchase.

After processing or production is completed, your order is handed over to the carrier and you will receive a tracking link by email.

You can track your order at any time using the link provided after shipment.

 

Customs & duties

For international orders:

• European Union (EU): No customs duties or additional import fees apply
• United States: No customs duties or import fees apply
• Other countries may apply local customs duties or taxes depending on local regulations
• These charges, if applicable, are determined by your country and are not included in the product price unless stated at checkout

We always aim to make international delivery as smooth and transparent as possible.

 

Tracking your order

As soon as your order ships, you will receive a confirmation email with a tracking link.

If you haven’t received tracking information within a few days, please contact us.

Need help?

If you have any questions about your order or shipping, our support team is here to help:

contact@octoclassic.com

We typically respond within 24-48 hours.